CUSTOMER SUCCESS MANAGER
Bachelor / MSc
Arioneo is a French company specialized in the development and marketing of solutions for analyzing the performance and health of horse athletes. We master 100% of the skills required to develop our products and services (electronics, embedded software, design, web and mobile, algorithms, physiology of the athletic horse).
We have surrounded ourselves with experienced veterinarians, equine professionals and doctors in biomechanics to ensure the accuracy and efficiency of our algorithms. Our mission is to improve the performance, health and well-being of athletic horses through new technologies.
Our EQUIMETRE product is now in an acceleration phase and we are looking for Data Success Managers to consolidate our relationships with our customers.
Our Data Success Managers have a central role at Arioneo because the heart of their mission is to assist customers on a daily basis. When a trainer, veterinarian or racehorse owner starts working with Arioneo, you are in charge of keeping him happy until Equimetre becomes an essential tool for him… and ensure contract renewal. The mission is thus at the crossroads between customer account follow-up, technical subjects on data analysis (cardio, speed, locomotion), digital marketing and consulting. You will accompany our customers in the discovery of the Equimetre platform of which you will gradually become the expert.e, and you will follow them on a daily basis to make them experts in our solutions. You will report blocking points, customer requests and other suggestions for product improvement. You will have to show a fine and agile analytical mind in order to propose relevant keys to support our customers’ decisions with objective data.
Finally, Equimetre is in an acceleration phase and the Success division has only just been set up. Your mission will therefore also be to produce resources and set up internal monitoring tools to improve relations with our customers and professionalize the Success division, anticipating the strong growth of the Equimetre community.
Thirst to learn, strong analytical mind. Solving a multifactorial problem stimulates you
Agile and dynamic, you are full of ideas to grow the organizations in which you evolve. You are looking for a job in which you can be 100% involved, combining passion, tech and entrepreneurship.
Organization and irreproachable rigor
Bachelor, MSc Business School, or engineering school
A good knowledge of the horse world is important
Perfect English & French. A third language is a plus.
THE LITTLE EXTRAS
- A great freedom and beautiful perspectives of evolution
- For racing lovers: a privileged contact with the best racing professionals all over the world
- A great team and plenty of teambuilding events!
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